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Phone pain

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[Today: 6 miles on trail at Devil’s Backbone near Loveland, CO]

My wife and I experience conflict regarding cell phones.

For some reason, her phones don’t seem to last very long.  She doesn’t drop them or abuse them, but she uses them a lot, like hours every day.  About a year ago she was having problems with her phone so she went in to the Verizon store.  I didn’t go.  I was surprised when they declared her phone a brick and sold her a new one (including a big charge to “pay off” the broken phone).

This week, while we were vacationing, her 13 month-old iPhone got in a cycle of continuous rebooting.  Ok, so I was busy with another project and she went off to the Verizon store.  Guess what, de ja vue, they declared it a brick and made her buy a new phone.  So in less than 2 years we’ve peeled off cold cash for two new phones, and not cheap phones either.

I’m not happy about that.  And she doesn’t react well to my being unhappy.

So I really need to come up with some kind of extended warranty or insurance or something that will help ease the surprise bash-over-the-head for $400-$500 to pay off a bricked phone.

It’s not her fault, that part we both agree on.  The phones are just not very good.  And the last one was a gold-plated Apple iPhone that should not turn into a door stop at 13 months.

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Aug 13, 2018
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