[Today: 6 miles on trail at Devil’s Backbone near Loveland, CO]
My wife and I experience conflict regarding cell phones.
For some reason, her phones don’t seem to last very long. She doesn’t drop them or abuse them, but she uses them a lot, like hours every day. About a year ago she was having problems with her phone so she went in to the Verizon store. I didn’t go. I was surprised when they declared her phone a brick and sold her a new one (including a big charge to “pay off” the broken phone).
This week, while we were vacationing, her 13 month-old iPhone got in a cycle of continuous rebooting. Ok, so I was busy with another project and she went off to the Verizon store. Guess what, de ja vue, they declared it a brick and made her buy a new phone. So in less than 2 years we’ve peeled off cold cash for two new phones, and not cheap phones either.
I’m not happy about that. And she doesn’t react well to my being unhappy.
So I really need to come up with some kind of extended warranty or insurance or something that will help ease the surprise bash-over-the-head for $400-$500 to pay off a bricked phone.
It’s not her fault, that part we both agree on. The phones are just not very good. And the last one was a gold-plated Apple iPhone that should not turn into a door stop at 13 months.